Shipping Policy

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Processing & Shipping:

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Our goal is to get you your products shipped as quickly as possible! After placing your order, please allow 1-2 days for our team to process your order and get your products ready to ship. After processing, you will receive an order confirmation email and tracking number.

Estimated transit time is 3-5 business days. However, transit times can vary based on a few factors, including but not limited to:

• Total distance between us and you

• Extreme weather conditions

• National holidays

 

Please note that this time frame is an estimate and not a guarantee.

To change or cancel an order, please contact Nubian Beautique support as soon as possible. If the order has not yet been processed, you will not be charged and can make changes to the order. If the order has been processed and/or fulfilled, please refer to our Returns page.

Any inquiries regarding the exact location of your package should be made to the shipping carrier. Nubian Beautique cannot investigate lost packages.

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Refund Policy

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Want to change or cancel your order?

Please complete the form linked here as soon as possible. Our Customer Success team will be in touch! Please note that while we cannot guarantee changes to orders after they have been placed, we will certainly do our best.